Introduction

These general terms and conditions apply to all offers, quotations, and agreements of Mullion Wallace Press (an imprint of Storybook BV), registered in the Trade Register of the Dutch Chamber of Commerce under number 32085413 (hereinafter: “Supplier”).

These terms and conditions apply exclusively to agreements with business customers (B2B). The applicability of purchasing or other terms and conditions of the Client is expressly rejected.

Article 1 – Definitions

In these general terms and conditions, the following definitions apply:

“Supplier”: Mullion Wallace Press, an imprint of Storybook BV.

“Client”: the business party requesting a quotation or entering into an agreement with the Supplier.

“Agreement”: the agreement for the supply of products, including all annexes and amendments.

“Quotation”: a non-binding offer from the Supplier to the Client.

“Order”: an order placed by the Client and accepted by the Supplier.

Article 2 – Applicability

1. These general terms and conditions apply to all offers, quotations, orders, and agreements between the Supplier and the Client.
2. Deviations from these terms and conditions are only valid if agreed upon in writing.
3. If any provision of these terms and conditions is found to be void or voidable, the remaining provisions shall remain in full force.

Article 3 – Quotations

1. All quotations issued by the Supplier are non-binding and valid for 30 days from the date of issue, unless stated otherwise.
2. An agreement is concluded upon written acceptance of the quotation by the Client.
3. The Supplier reserves the right to refuse an order without stating reasons.
4. Obvious errors or mistakes in quotations do not bind the Supplier.

Article 4 – Prices

1. All prices are in euros and exclude VAT, unless stated otherwise.
2. The Supplier reserves the right to change prices. For ongoing orders, the price agreed in the Agreement applies.
3. Costs for packaging, shipping, and delivery are charged separately unless otherwise agreed in writing.

Article 5 – Payment

1. Payment must be made prior to delivery or within 14 days of the invoice date, unless otherwise agreed in writing.
2. Delivery will only take place after full payment has been received by the Supplier.
3. Payment must be made by transfer to the bank account stated on the invoice.
4. In the event of late payment, the Client is automatically in default. The Supplier is entitled to charge statutory commercial interest (Article 6:119a Dutch Civil Code), as well as extrajudicial collection costs in accordance with the Dutch Act on Standardization of Extrajudicial Collection Costs.
5. Set-off or suspension of payment by the Client is not permitted unless agreed otherwise in writing.

Article 6 – Delivery

1. The Supplier aims to deliver products within the agreed timeframe. Delivery times stated are indicative and not binding.
2. Exceeding the delivery time does not entitle the Client to compensation, termination, or suspension of payment, unless there is intent or deliberate recklessness.
3. The risk for the products transfers to the Client at the moment of delivery to the specified delivery address.

Article 7 – Returns and Cancellation

1. Orders placed cannot be cancelled or returned after written confirmation.
2. The right of withdrawal for consumers does not apply.

Article 8 – Complaints and Warranty

1. The Client must inspect the delivered products immediately upon receipt.
2. Complaints regarding defects must be submitted in writing within 5 working days after delivery via info@mullionwallacepress.com, on penalty of forfeiting the right to complain.
3. Submitting a complaint does not suspend the payment obligation.
4. In the event of justified complaints, the Supplier shall, at its discretion, provide repair, replacement, or credit.

Article 9 – Liability

1. The Supplier’s liability is limited to the net invoice amount of the relevant order.
2. The Supplier is not liable for indirect damage, consequential loss, lost profit, or business interruption damage.
3. Any liability claim expires 12 months after the date of delivery.

Article 10 – Force Majeure

1. The Supplier is not obliged to fulfil any obligation if prevented from doing so due to force majeure.
2. Force majeure includes, among others: strikes, fire, government measures, extreme weather conditions, transport or communication failures, and failures of suppliers.
3. In case of force majeure lasting more than 60 days, both parties are entitled to terminate the agreement without obligation to pay damages.

Article 11 – Applicable Law and Disputes

1. All agreements are governed exclusively by Dutch law.
2. Disputes shall be submitted exclusively to the competent court in the district where the Supplier is established.
3. Parties shall first attempt to resolve any dispute through consultation.

Article 12 – Amendment of Terms

1. The Supplier reserves the right to amend these general terms and conditions. The most recent version is available on the Supplier’s website and will be provided upon request.
2. If the Client does not accept the amended terms, they have the right to terminate the agreement in writing before the amendment takes effect.

Contact details

Mullion Wallace Press (an imprint of Storybook BV)
Chamber of Commerce (KvK): 32085413
Email: info@mullionwallacepress.com